About Us

Insite Insurance Management Team

What makes InSite Insurance Services different? We are an independent agency that does not depend on some large company for our livelihood. We work to place our insured’s interest first because they are both our neighbors and employers. Because we know them, we take care of their needs and do it better than anyone else.

InSite’s aim has always been to be the “counselors” instead of “quoters”. Not every insurance need can be quoted online, and InSite Insurance Services, while still being able to present you with a quick, affordable insurance quote, has the expertise and experience to tailor specific customized insurance offers for many different types of home, auto business and life coverage.

Professionalism is our key to success. Every aspect of our business is operated with honesty, integrity and confidentiality. We want to write complete accounts for all of your individual insurance and business insurance needs. This is the only way we can truly evaluate one’s insurance and offer solutions to cover them.

Management Team

Gale Roman

Gale Roman of Insite InsuranceGALE ROMAN, ARM, CPCU, CIC, PRESIDENT
Gale has been in the insurance industry for over 25 years and through hard work and perseverance, she established InSite Insurance Services in 2010. A Glastonbury native, Gale graduated from University of Connecticut in 1986 with a BS in Business and earned her Associate in Risk Management (ARM) shortly thereafter. She currently holds the esteemed Chartered Property Casualty Underwriter (CPCU) designation and is a Certified Insurance Counselor (CIC). She has served on many company advisory boards and earned the Director of the Year in 1997 from the Connecticut Young Insurance Professionals.

She is licensed in over 20 states including Connecticut, and all of New England, New York, New Jersey, Florida, Arizona, Colorado and California.

Fiercely committed to her family and the community, Gale currently serves as a basketball coach, prior soccer coach and is a frequent volunteer in the Glastonbury school system. She continues to serve as a positive force in the community and encourages those around her to achieve excellence in their everyday life.

Michelle Marko

Michelle has been in the insurance and financial services industry since 1988. She started in personal lines and moved over to commercial lines shortly thereafter, specializing in construction. Always wanting to bring value to her clients, she became a Certified Insurance Counselor (CIC) in 1993 and later a Chartered Property/Casualty Underwriter (CPCU) in 1997. In 2001 she became a representative for Primerica Financial Services as a Division Manager. Here she trained and developed individuals in financial services and earned her Series, 6, 63 and 26 license designations. Michelle is a 1987 graduate of Central Connecticut State University with a BS degree in Marketing. She started right out of college first working on computer systems within an insurance agency and then became involved with the industry itself. In 2012, Michelle recognized that Gale had the same regard for providing services to clients and has been with InSite since then.

Michelle is a lifelong resident of Newington. Currently she serves as a Merit Badge Counselor for the Boy Scouts of Troop 355 and is a committee member. She has also been the assistant coach a 2 time national champion cheerleading squad.

Louisa Genca

Louisa Genca began her insurance career as a customer service representative in a local insurance agency. She quickly became licensed and moved into personal lines and claims management. She has established a reputation of excellence evidenced by the exceptional retention and growth of the personal lines business. She excels in the sales and customer service field making sure her customers are treated well and are always taken care of.

Born and raised in Hartford, she now resides in West Hartford. Dedicated to the community, Louisa has served as the past president of the West Hartford Junior Women’s Club, has worked with the homeless volunteering at the South Park Inn and the House of Bread. She is a member of the West Hartford Chamber of Commerce.