Privacy Policy

Additional Information

Introduction

As a current customer of ECR Innovators, LLC dba InSite Insurance Services, we are committed to protecting your privacy as a visitor to this Web site and as our customer. To our visitors and to our customers, we offer this pledge:

ECR Innovators LLC dba InSite Insurance Services is the owner of the information, which is collected on this Web site. We will not sell, disseminate, disclose, trade, transmit, transfer, share, lease or rent any personally identifiable information to any third party not specifically authorized by you to receive your information except as we have disclosed to you in this Privacy Policy.

ECR Innovators, LLC dba InSite Insurance Services is a member of the financial services industry and, as such, our agency has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your information. The following is ECR Innovators, LLC dba InSite Insurance Services’ privacy policy regarding the customer information we collect. Contained in this privacy policy you will find:

1. an explanation of the types of information ECR Innovators, LLC dba InSite Insurance Services collects from our clients and the means used to collect such information
2. an explanation of how ECR Innovators, LLC dba InSite Insurance Services shares the information collected from our clients and
3. an explanation of how ECR Innovators, LLC dba InSite Insurance Services protects client information.

Information we collect and the means used to collect

ECR Innovators, LLC dba InSite Insurance Services collects information about our customers that is necessary to provide those services usual and customary to independent insurance agents. ECR Innovators, LLC dba InSite Insurance Services collects this necessary information from the following sources:

  • Information we receive from you on applications or other forms, this information may include, but is not limited to, your name, address and date of birth.
  • Information about our clients’ transactions with us; this information may include, but is not limited to, claims and payment history.
  • Information we receive from a consumer-reporting agency; this information may include, but is not limited to, a driving record or insurance score report.

To collect customer information from the above-stated sources, ECR Innovators, LLC dba InSite Insurance Services may use the following means of communication to gather information: written, in-person, telephone, facsimile, electronically and online.

How we share client information with nonaffiliated third parties

We don’t share information about our customers or former customers with nonaffiliated third parties other than as permitted or required by law. For example, ECR Innovators, LLC dba InSite Insurance Services may share all of the information listed above with nonaffiliated third parties for, including but not limited to, the following reasons:

  • Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided by independent insurance agents. Such usual and customary services or processes provided by ECR Innovators, LLC dba InSite Insurance Services to its customers include but are not limited to underwriting, shopping the renewal, rating, placement and providing quotes for insurance that is germane to the coverage the customer places with our agency.
  • Information that is necessary to protect the confidentiality or security of our client’s records.
  • Information that is necessary to resolve client disputes or inquiries.
  • Information that is required by individuals or entities that are assessing our legal compliance.
  • Information that is required for ECR Insurance Innovators dba InSite Insurance Services to comply with the law.
  • To an actuarial or research organization for the purpose of conducting actuarial or research studies.
  • Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims or other liability.

How we share client information with affiliated parties

We do not share client information with any affiliate.

Our practices regarding information confidentiality and security

We maintain physical, electronic and procedural safeguards to guard your information. These safeguards include but are not limited to the following:

  • We restrict access to nonpublic personal information about our clients and former clients to those employees who need to know that information in order to assist in providing services or products to the customer.
  • We will punish any employees who impermissibly share client information.
  • We use a secure Internet provider to protect the confidentiality of electronic communications.

ECR Innovators, LLC dba InSite Insurance Services appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice, that our customers understand the care our agency uses in handling your information. ECR Innovators, LLC dba InSite Insurance Services will continue to monitor the effectiveness of this privacy policy.